Greetings All. My first post although I’ve been following along for a while. Great forum!!
<O</O
I’m wondering what everyone’s experiences have been getting parts from Heartland?
<O</O
We took the plunge on a 08 Sundance 2998 back in August. Took it out on a few short break-in trips and for the most part, all went well. Now, with the kids back in school and nothing planned for a while, I decided to bring the 5er back to the dealer to have some of the “kinks” worked out. This was back at the beginning of October. The dealer said they would have to order some parts but would take care of everything no problem.
<O</O
Here it is almost the end of November. The dealer supposedly ordered the parts and Heartland supposedly confirmed shipping them two weeks later. Today, no parts. Is this long lead time normal? If not, any suggestions on how to nicely follow up? Note that I’m not T’d off nor here to bash Heartland or my dealer. I’m just trying to get a realistic idea of when I might get my rig back.
<O</O
Thanks.
<O</O
Frank
<O</O
I’m wondering what everyone’s experiences have been getting parts from Heartland?
<O</O
We took the plunge on a 08 Sundance 2998 back in August. Took it out on a few short break-in trips and for the most part, all went well. Now, with the kids back in school and nothing planned for a while, I decided to bring the 5er back to the dealer to have some of the “kinks” worked out. This was back at the beginning of October. The dealer said they would have to order some parts but would take care of everything no problem.
<O</O
Here it is almost the end of November. The dealer supposedly ordered the parts and Heartland supposedly confirmed shipping them two weeks later. Today, no parts. Is this long lead time normal? If not, any suggestions on how to nicely follow up? Note that I’m not T’d off nor here to bash Heartland or my dealer. I’m just trying to get a realistic idea of when I might get my rig back.
<O</O
Thanks.
<O</O
Frank