Hi Prospective Owner, I have a 2011 Grand Canyon, and we love the floor plan, it works for us. If you have not personally seen one, you should before deciding on SOB. I was also told that last year, the Grand Canyon was the best selling floor plan of the Landwarks. We really like that the roadside wall, all comes out except for approximately one foot. The power rewind on the shore line is a delight. Check the docking station out. If you do a YOU TUBE search for Heartland RV Grand Canyon, I'm sure you will see many of the features. As for problems, we have not had any major problems on the Heartland side of the assembly and the few things were addressed properly by the dealer and Heartland. One further consideration, if the price is a question for you, I believe Heartland Big County and Big Horn have similar floor plans, some less features and therefore a lower price. The best feature we like is the full paint job. After almost 30 years of white RV's, it was nice to have a change. Good luck on your decision. Go on the Heartland factory site and read about the construction.