We have a 2014 Bighorn 3570RS. We are on the road for 6 to 8 months. Our vacuum system quit working (tried all the basics to fix) as well as some other minor issues. Called Heartland and got the name of the closest dealer to us to inquire about looking at the unit. That dealer told the soonest they could "squeeze us in" would be over 2 weeks from now. We can live without the vacuum system but am thinking, what if we had a more significant problem? Obviously these units have breakdowns all of the time. We are currently in Montana and need to get out of the state before it starts getting really cold so can not hang around for 2 weeks or more. I am interested in learning how others handle this kind of situation.