Leonarddiaz
Member
I took my 2020 Heartland Big Country back to General RV with a hydraulic leak that appeared to be coming between the dual tires on passenger's side. When I return to the dealer I learned that the leak was fix but also learned that to access the work area they did it the fast and easy way by cutting my underbelly without my convent. When I asked why the service advisor stated that the manufacture, Heartland agave them the approval to cut the underbelly. Upon checking with Heartland they advised they were never contacted and they would not authorized such repair by cutting the underbelly. Has anyone here have had the same experience. What is my recourse. Heartland advised I should request a whole new underbelly install.k