Hi all. Just took delivery of my new Big Horn 5th wheel. This is our first 5th wheel. We have had motorhomes since 1995. We plan on retiring in this 5th wheel. We bought our Big Horn at Camping World in Tampa Fl. I have nothing but high praise for the staff at Camping World Tampa. Great people to work with and very helpful. So far we have had very few problems. I had to replace the front closet rod with a heavy duty rod. The existing rod bent and fell down. The bedroom TV jack did not work but one call to Heartland and we solved that issue. I will say Heartland was very helpful. Having owned RV's for 22 years I know that there will always be something to modify or repair but so far very happy with the Big Horn.