New owners, '13 Landmark
- Thread starter Cyberdave
- Start date
Cyberdave
Well-known member
Sorry, should have added the model. It's a Key Largo with the new chocolate paint scheme with dark cherry interior.
Ken, man do we know what you mean!! We were both totally exhausted after the move. Then, you get to arrange everything!!
Only have a couple issues to get fixed before heading to Livingston, TX. The bedroom door won't latch, the closet doors need to be raised a tick, the front door needs adjusting and lube.. squeaking and the most important thing is the shower is leaking which seems to be fairly common. We absolutely love this rig!!
Joined the owners club today and look forward to meeting other owners.
Dave
Ken, man do we know what you mean!! We were both totally exhausted after the move. Then, you get to arrange everything!!
Only have a couple issues to get fixed before heading to Livingston, TX. The bedroom door won't latch, the closet doors need to be raised a tick, the front door needs adjusting and lube.. squeaking and the most important thing is the shower is leaking which seems to be fairly common. We absolutely love this rig!!
Joined the owners club today and look forward to meeting other owners.
Dave
Welcome to the Owner's Club - you will have a great time at the rallies!
We have a 2011 Landmark Rushmore, and love it! We are new fulltimers as of December 8th.
Love how much storage space there is. A lot of our overhead cupboards are half empty. Overall, we have had a great experience with our rig, we have had the same issue with our bedroom door latching though.
We have a 2011 Landmark Rushmore, and love it! We are new fulltimers as of December 8th.
Love how much storage space there is. A lot of our overhead cupboards are half empty. Overall, we have had a great experience with our rig, we have had the same issue with our bedroom door latching though.
danemayer
Well-known member
The bedroom door latching problem can be solved with a quick trip to Home Depot for a striker plate with an larger opening. Costs about $4 and installs in 2 or 3 minutes. When you get to the store, you'll find the openings come in standard and large size. Here's what they look like.
danemayer
Well-known member
In our case, sometimes it would latch, sometimes not. Didn't matter how it was adjusted. Depending on how the trailer was sitting, the door frame shifted one way or the other enough to be a problem at the striker plate. Now it latches all the time.
This is one of those areas where I'd like to see Heartland use the striker plate with larger opening. But I suspect they buy the door and frame as an assembly, so the source vendor would have to make the change.
Cyberdave
Well-known member
Well, the door latching issue is resolved sort of. The whole mirror section fell off the back of the door!!! None too happy with it. The glue job was non existent and the staples are at too much of an angle. To add to the situation, I noticed the side of the front AC cover is broken. Didn't notice it during PDI nor did the dealer. Sent an email to CS and will see what happens on Wednesday.
When they were fixing the shower, they found out there was very little caulking between the bottom rail and shower lip.
I expect to do minor tweaks and fixing but a broken AC shroud and a door literally fell apart? Hopefully, this is the short list...
When they were fixing the shower, they found out there was very little caulking between the bottom rail and shower lip.
I expect to do minor tweaks and fixing but a broken AC shroud and a door literally fell apart? Hopefully, this is the short list...
Cyberdave
Well-known member
Update to the shower leak, bedroom door and ac shroud.
The shower still leaked but, after a little investigation, I found there was no caulking at the point where the front vertical rail meets the horizontal rail. Probably a 1/2 gap and no caulking. After a shower, a simple push on the horizontal rail would produce quite a bit of water. A considerable amount of clear RTV sealed it up.
The door is another issue. I need to reset the mirror frame and square it up before using some gorilla glue so it will not come out again.
The AC shroud is a different story. The service manager all but accused us of breaking the shroud ourselves in the ten mile drive to the RV park. He kept saying that they inspect a unit on receipt top to bottom, end to end with a thorough checklist. I don't believe in loosing my cool will do anything so I asked him that if it were true, how did they miss the entry door being difficult to open or latch, the bedroom door not latching, the closet doors not sliding easily at all, the fender skirt braces not being attached, etc. Naturally, he glossed over it but said he would check their "EWO" checklist... A few days later, he calls back and literally mumbles an apology and said it was noted on the "EWO" after all and they failed to have it fixed.. Now, they faxed the inspection to my local dealer who will do the warranty work.
The only other issue that has cropped up is the LP side of the water heater is DOA. DSI did spark for a while but she's dead Jim.. It'll be handled when AC shroud is replaced.
We sit and enjoy the beauty and comfort of this rig. It is a joy to relax in and just look around or listen to a bit of music. I was surprised that there is a sub woofer located behind the fireplace now since I'd read several posts complaining of no sub.
The shower still leaked but, after a little investigation, I found there was no caulking at the point where the front vertical rail meets the horizontal rail. Probably a 1/2 gap and no caulking. After a shower, a simple push on the horizontal rail would produce quite a bit of water. A considerable amount of clear RTV sealed it up.
The door is another issue. I need to reset the mirror frame and square it up before using some gorilla glue so it will not come out again.
The AC shroud is a different story. The service manager all but accused us of breaking the shroud ourselves in the ten mile drive to the RV park. He kept saying that they inspect a unit on receipt top to bottom, end to end with a thorough checklist. I don't believe in loosing my cool will do anything so I asked him that if it were true, how did they miss the entry door being difficult to open or latch, the bedroom door not latching, the closet doors not sliding easily at all, the fender skirt braces not being attached, etc. Naturally, he glossed over it but said he would check their "EWO" checklist... A few days later, he calls back and literally mumbles an apology and said it was noted on the "EWO" after all and they failed to have it fixed.. Now, they faxed the inspection to my local dealer who will do the warranty work.
The only other issue that has cropped up is the LP side of the water heater is DOA. DSI did spark for a while but she's dead Jim.. It'll be handled when AC shroud is replaced.
We sit and enjoy the beauty and comfort of this rig. It is a joy to relax in and just look around or listen to a bit of music. I was surprised that there is a sub woofer located behind the fireplace now since I'd read several posts complaining of no sub.
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