I recently purchased a leftover 2011 North Trail 26 BRSS model on August 19, 2013 from VR St. Nicholas in Quebec. The dealer was more than 10 hours from my home and I was reluctant to buy. The unit was an upscale Caliber Edition with full body paint. It was an impressive looking trailer. The salesman told be the trailer was unmarked and was only reduced for quick sale. He emailed me many photos showing both the options and features. I asked if there was any salt damage to the alloy wheels and was told no as they do not use salt on their lot. He offered to have the unit delivered part way to save us some driving. I took his word and proceeded to make arrangement for delivery. They delivery guy (who was also a salesman) got tied up I was told and we didn't see him until after sunset. Luckily I had a flashlight and was able to look it over before signing the contract. I noticed salt damage on all four rims and centers and the fender was cracked. The deliver guy told me that it would be looked after under warranty and they would send the parts to me to make it right. So I bought it. I now think it was a mistake as the list of warranty items as well as damages from the dealership has grown. Most of the problems are easily repairable but I think the dealership should have noticed and repaired them before delivery. The major items are the rear panel is delaminating. I contacted Heartland and the dealer as soon as I noticed it and was told to take photos so they could see also. After many photos I finally was able to take that were good enough to send to Heartland. Heartland told me that delamination was usually caused by failed or unmaintained caulking and was covered for 90 days after delivery to the dealership. After that it was the responsibility of the dealership to maintain caulking. Upon closer inspection I noticed that about 24 inches of caulking was not there. This is where the delamination appears to have started. The is also 3 other "bubbles" on the door sidewall. Heartland now has the photos and have yet to reply. I will post an update with photos.
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