I have a 2025 Cyclone 4008. It has a One Control Panel. II am trying to connect iPhone through the app. It finds the LCI device and then prompts me for a password. There is no documentation that came with the unit and the dealer and heartland said I had to start removing walls to find the device and the password should be there. There has got to be an easier way than tearing my unit apart. Can anyone help PLEASE!
One Control and One Control On My iPhone
- Thread starter JfChoti
- Start date
taskswap
Well-known member
The password for ours was on a sticker next to the OneControl display. There is a second sticker on the base unit in case that one gets lost.
Are you able to contact the dealer? As a 2025 model, you must have JUST bought it. This sounds like something they ought to help you with. If you really want to find it yourself, it's usually not that hard. Heartland often puts these things in odd spots but it won't be in the ceiling or underbelly which are the only truly hard places to get into in a typical 5'er. Start in the kitchen, particularly by removing any bottom drawers. They love to attach things to the floor under those drawers (this is a common place to find slide-room controllers as well).
In your storage area, look very closely at any vertical wood or carpeted decorative panels, especially near your furnace/water services. If they're carpeted these will be hard to see (try a magnet) but these panels are invariably removable with very little effort. That's how they replace water pumps and leaking valves. Usually they're just screwed in place with 4-6 screws apiece, and pop right out if you remove them. There is almost certainly going to be an area behind one of them where all the "ugly stuff" like your DC converter/charger, OneControl base station, water pump, etc are located. Once you find it, you'll find all kinds of stuff, so if you're a handy owner/DIYer this is a good area to photograph for later reference if something else is failing.
Are you able to contact the dealer? As a 2025 model, you must have JUST bought it. This sounds like something they ought to help you with. If you really want to find it yourself, it's usually not that hard. Heartland often puts these things in odd spots but it won't be in the ceiling or underbelly which are the only truly hard places to get into in a typical 5'er. Start in the kitchen, particularly by removing any bottom drawers. They love to attach things to the floor under those drawers (this is a common place to find slide-room controllers as well).
In your storage area, look very closely at any vertical wood or carpeted decorative panels, especially near your furnace/water services. If they're carpeted these will be hard to see (try a magnet) but these panels are invariably removable with very little effort. That's how they replace water pumps and leaking valves. Usually they're just screwed in place with 4-6 screws apiece, and pop right out if you remove them. There is almost certainly going to be an area behind one of them where all the "ugly stuff" like your DC converter/charger, OneControl base station, water pump, etc are located. Once you find it, you'll find all kinds of stuff, so if you're a handy owner/DIYer this is a good area to photograph for later reference if something else is failing.
gwalter
Retired Colorado Chapter Leaders
One control has not worked with either of my iPhones since I have owned my rv. It will log on and show all of the options but then when I try to use it it exits the app. I does however work with my iPad and only occasionally exits the app. My password is located on the control box in one of our cupboards.
MirageFlare
Member
Usually, the password is either on a sticker on the LCI device or in the manual, but if you don’t have that, maybe try resetting the device (if possible) or call LCI support directly they should be able to help without you having to tear apart the RV.
yamahaulic
Member
I also just took delivery of 2025 Cyclone 4008. I removed the panels in the basement and found the sticker on the LCI unit that is mounted behind the panels. Once I entered the password it paired up to my phone. Hope this helps.
