Rick Reese
Member
Just picked our new Pioneer RG27 this Tuesday. During the TV install in the kitchen area I found there is no OTA signal from the Winegard Air 360+. I was able to scan 29 channels in the bedroom using the same TV, but got a "No Signal" message on the TV in the kitchen. I removed both wall plates to check the coax connections and they all seem to be tight.
One thing I did note is that the cable coming out of the TV2 jack on the Winegard power supply is Blue in color. The single coax coming into the kitchen wall plate is Gray. I'm assuming there is a splitter accounting for this, but I'm unable to locate it. I did reach out to both the dealer and factory support, but no real assistance was offered. I'd prefer not to tow the RV 150 miles back to the dealer for service. Any ideas on where to start on this issue?
One thing I did note is that the cable coming out of the TV2 jack on the Winegard power supply is Blue in color. The single coax coming into the kitchen wall plate is Gray. I'm assuming there is a splitter accounting for this, but I'm unable to locate it. I did reach out to both the dealer and factory support, but no real assistance was offered. I'd prefer not to tow the RV 150 miles back to the dealer for service. Any ideas on where to start on this issue?