Has anyone ever installed a rear mounted roof ladder on a Heartland, specifically a Mallard, more specifically a Mallard M312, either with or without the permission of Heartland while under warranty? What have any of your experiences been? Good or bad.
I purchased my M312 about 3 weeks ago and was first told my the dealer that he checked with the manufacturer and was told that there would be no problems installing a latter on to that model, so we ordered a latter and I've been waiting on it this whole time. Well now on the 25th of April (I just found out today) that Heartland emailed the dealer and told them that they sent the latter to them but if it is installed and any damage is done or something goes wrong, then they will not warranty any part of it because it is "NOT AUTHORIZED" or Warrantied!! So I speak back to the dealer; my salesman and service manager and went off on them a little bit today because I got a nice little run around over the last few weeks now. As it stands now, I'm not letting the dealer put it on if nothing is going to be covered by any of them, being the dealer or manufacturer. They can return the latter. I'm just wondering about you all's experience for my own knowledge and my own future reference.
So, I'm just wondering if any of you all had any type of similar experiences with roof latter's on these models, or simply did it yourself and if you had any luck with them or not?
Thanks!
PS- I just saw another decent useful post on here with good recommended telescoping latter's that I'm going to check out.
I purchased my M312 about 3 weeks ago and was first told my the dealer that he checked with the manufacturer and was told that there would be no problems installing a latter on to that model, so we ordered a latter and I've been waiting on it this whole time. Well now on the 25th of April (I just found out today) that Heartland emailed the dealer and told them that they sent the latter to them but if it is installed and any damage is done or something goes wrong, then they will not warranty any part of it because it is "NOT AUTHORIZED" or Warrantied!! So I speak back to the dealer; my salesman and service manager and went off on them a little bit today because I got a nice little run around over the last few weeks now. As it stands now, I'm not letting the dealer put it on if nothing is going to be covered by any of them, being the dealer or manufacturer. They can return the latter. I'm just wondering about you all's experience for my own knowledge and my own future reference.
So, I'm just wondering if any of you all had any type of similar experiences with roof latter's on these models, or simply did it yourself and if you had any luck with them or not?
Thanks!
PS- I just saw another decent useful post on here with good recommended telescoping latter's that I'm going to check out.