It's not a trickle charger. It's an intelligent charger that has several modes, adjusting output to charge the battery quickly, and then maintain. If you have a voltmeter, or cycle the autolevel panel to read voltage, you can see the Power Converter output. When batteries are low, the Converter output is 13.6V. When fully charged, output is 13.2V.
Yes, one possibility is that there's a problem with the Power Converter. Or with the 12V DC mini-circuit breaker between Power Converter and batteries.
If you check voltage (with a meter or on the levelup panel) and it's less than 13V while plugged into shore power, and not plugged into the truck, there's a problem getting power to the batteries to charge them. The light charge you do have could be from the truck.
I'm attaching a couple of pictures. After checking the voltage, press the teeny-teeny-teeny-tiny reset button on the manual-reset circuit breaker. It's on a row of little circuit breakers located near the batteries. They're usually covered by a red rubber boot and are connected by a copper buss bar. One breaker, often on one end of the row, has the reset button. The rest are auto-reset.
If you check voltage before and then after pressing the reset button, and see a difference, that was your problem.
If nothing changes, and voltage is less than 13V, you may have a problem with the converter being unplugged, on-board fuses being blown, or a malfunction. You'll have to take down the rear wall of the pass through basement storage to get to it. If it's unplugged, after plugging in, tie the plug so it doesn't come out again.
And before taking the coach apart, check all of your 120V circuit breakers in the main panel in the coach. One of them powers the Power Converter so it can convert 120V AC into 12V DC.