kakampers,
I am not responding for the factory but just wanted to add a few comments for you and for others who may read this before they or their dealer attempt to find the pre-wired satellite wire.
Here's what I know:
- The factory pre-wire is a single coaxial cable. Worked perfect for my crank-up, single LNB dish.wire.
- For two receiver dome satellite dishes, "most" require "two" coaxial cables and a control/power cable.
- The pre-wired cable is coiled in the roof on the door-side, across from the bat-wing TV antenna. I drilled a hole in my roof and found mine easily.
That said, perhaps your unit didn't get the pre-wire. Regardless, a second coaxial cable "may" (depending on the dome dish) have to have been run for the second TV and a control/power cable would have to be run as well.
If your dome dish requires a second coaxial cable to be run from the dish, your installer should have run that at the time of install.
For others trying to find their pre-wired satellite coaxial cable, there is a download available on this forum in various posts and on the Heartland factory website in the
Landmark section under downloads.
A couple of other more drastic ideas before giving up:
- Remove the bedroom fantastic vent and reach into the ceiling to find the wire
- Remove the bathroom fantastic vent and reach in to find the wire
- Use a toner system to inject a tone on the cable at the TV end and trace the wire using the tone receiver
Sorry your's did not work out as planned but maybe your experience and some of my notes above will be helpful to others.
Jim