Ya know guys, this kind of post hurts HL and devalues our units. If you think HL can't be hurt because they are "TOO BIG" talk to GMC and Chrysler. This guy (BUBBA) posted in a public forum on the web site that "ANYONE/EVERYONE" can read that one should "save their money and buy another brand" ! Do you realize he is using his HL RV in a business in a commercial venture (go re-read the entire thread) ? Can one of you, just one of you name ONE RV, just one company that will warrant their units 3 years out when it is used commercially ? HL's warranty specifically spells out their products are NOT warranted for commercial use. Read the warranty, I have, so should you ! The warranty is written in what is known as "plain english format" NO COMMERCIAL USE IS COVERED - PERIOD ! Yet, ya know what HL did, they stepped up and ignored their own warranty and solved this guys problems ! Do you know what else happend when he posted ? 2 other whiners came forward and started bashing HL for total BS, he inspired them to bash HL - one did not install his emergency window back in right (why did he remove it to begin with ?) and he wanted HL to give him a free new one when it fell out on the hiway ! Now you are promoting the HL bashing ! For crying out loud, stop BASHING HL AND DENEGRATING YOUR OWN INVESTMENT ! That's right, it's an investment and in a couple of years you will win or loose because of your posting on this forum at trade in time ! Oh you have a HL product, I've read a lot of bad things about them, subtract this much $ for that reason alone. I've had enough RV's to know HL makes a pretty good unit they also employ humans that make mistakes - JUST LIKE YOU AND ME they make mistakes, so stop bashing them and devaluing your/mine/others investment ! If you have a problem call your dealer first and try the NORMAL avenues before bashing on this HL sponsored forum. Unless of course you work for HL's competition, as I and others think you do... Smiles