Look up the manufacturer of your toppers and see if they have a web site. They could have instructions or a phone number to call. Did they come with the trailer or did you have them added. If they came with the trailer call HL and see what they have to say.
Our large slide topper awning was a bit slack and when it rained, the rain pooled up on top. I asked our dealer nicely and they fixed it ( I think ). It was covered under warranty.
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