Same problem, roof was so sticky my shoes got stuck. Call heartland would referred me to Dicor. Talk to Don Metzger customer service for dicor. He ask for photos which l sent. He stated there was a bad batch of roofing material. He offered two options. $1000.00 because he stated it was cosmetic problem or to provide replacement and pay $2750 labor cost. I chose replacement. I also found a place who was very familiar with problem.
I was lucky. They did a replacement and paid everything, no labor cost limit. I know it did change to the $2750 a few months after I had mine done.
Hi travelingman, how long ago did you have this done? I have the same issue. Did it take long to resolve the issue with Dicor?
Did mine 2 years ago. I sent the pictures into Dicor about 11 AM an had an answer by 1 PM. The gentleman I dealt with was Don Metzger, nice guy.
I am having the same problem on the 2016 Bighorn 3010RE. Do you happen to have the customer service number for Dicor? Also, who did the repair for you?Same problem, roof was so sticky my shoes got stuck. Call heartland would referred me to Dicor. Talk to Don Metzger customer service for dicor. He ask for photos which l sent. He stated there was a bad batch of roofing material. He offered two options. $1000.00 because he stated it was cosmetic problem or to provide replacement and pay $2750 labor cost. I chose replacement. I also found a place who was very familiar with problem.
Can anyone supply me with the contact information to go about seeing what Dicor can do for me? Thank YouYes they will do something for you. My understanding is that they have two programs. One for roofs 1-5 years old and one for 5+ years old. You'd definitely qualify for the second program. I'm not sure what they offer but a little cash might be nice.
Can anyone supply me with the contact information to go about seeing what Dicor can do for me? Thank You
Thanks so much SkierThis is the contact page I used. Someone got back to me within a couple of days.
Was Flex Armor able to be put over your existing bad roof? How is your roof holding up now with the Flex ArmorI had the same issue, Dicor gave the the 2 options also, took the $2750 and had Flex armor sprayed on.