I recently purchased a new cyclone 3600. With shore power everything works fine but when I switch to generator only the AC units are powering up. No power to microwave or any other outlets including gfi. I have checked both breakers on generator, I have checked transfer switch, and I am getting power to the main circuit breakers. The midi power controller reads generator 45a as if everything is working properly. I have checked the gfi in bathroom and it is not getting any power. I live about 3 hrs from the dealer and would like to figure this out without having to take it all the way back. Any help would be great thanks
SOLVED: Generator powers A/C but no 110 outlets
- Thread starter Correia28
- Start date
danemayer
Well-known member
Re: Generator powers A/C but no 110 outlets
Hi Correia28,
Welcome to the Heartland Owners Forum.
Have you checked the wires going into the GFCI outlet to see if they have power? You could have a loose wire on the backside of the outlet, or a bad outlet.
Another possibility is a loose/disconnected wire at the circuit breaker for the GFCI, on the backside of the main circuit breaker panel. And don't overlook the possibility that there's a bad connection for the neutral wire going back to the breaker panel.
I'd start by looking at the wires going into the GFCI is you haven't already done so.
Hi Correia28,
Welcome to the Heartland Owners Forum.
Have you checked the wires going into the GFCI outlet to see if they have power? You could have a loose wire on the backside of the outlet, or a bad outlet.
Another possibility is a loose/disconnected wire at the circuit breaker for the GFCI, on the backside of the main circuit breaker panel. And don't overlook the possibility that there's a bad connection for the neutral wire going back to the breaker panel.
I'd start by looking at the wires going into the GFCI is you haven't already done so.
Re: Generator powers A/C but no 110 outlets
After further investigation the rear A/C and front A/C do not work with generator power. Electric water heater and center A/C does work but nothing else.
After further investigation the rear A/C and front A/C do not work with generator power. Electric water heater and center A/C does work but nothing else.
danemayer
Well-known member
Re: Generator powers A/C but no 110 outlets
Let me point you to page 13 of our owner-written Electrical User Guide. You should evaluate which circuit breakers are supplying power. If every other one is dead, one power leg is missing.
When you say you checked the transfer switch, did you check voltage on both legs coming out of the switch while on generator power?
And have you measured the hot legs where they attach to the backside of the circuit breaker panel.
The Precision Circuits System (PCS) energy management device would also be suspect except that I think it's programmed to shed power to the Water Heater before anything else. If the water heater is actually still getting 120V AC, your problem is less likely to involve the PCS.
Let me point you to page 13 of our owner-written Electrical User Guide. You should evaluate which circuit breakers are supplying power. If every other one is dead, one power leg is missing.
When you say you checked the transfer switch, did you check voltage on both legs coming out of the switch while on generator power?
And have you measured the hot legs where they attach to the backside of the circuit breaker panel.
The Precision Circuits System (PCS) energy management device would also be suspect except that I think it's programmed to shed power to the Water Heater before anything else. If the water heater is actually still getting 120V AC, your problem is less likely to involve the PCS.
Re: Generator powers A/C but no 110 outlets
Problem solved!! Thank you everyone for the help. One leg was in fact not working. I rechecked transfer switch and found it was wired wrong. Neutral and 2nd leg wire on the generator we’re backwards. Fixed that and now everything is working fine. Ready for my first trip out. Thanks again
Problem solved!! Thank you everyone for the help. One leg was in fact not working. I rechecked transfer switch and found it was wired wrong. Neutral and 2nd leg wire on the generator we’re backwards. Fixed that and now everything is working fine. Ready for my first trip out. Thanks again
danemayer
Well-known member
Re: Generator powers A/C but no 110 outlets
I hope everything's ok. I'm not sure how either leg could have worked at all in that condition.
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