Smith98132
Member
So I have a question for all of you that are way more knowledgeable than I am. Last night just before cleaning the kitchen, our GFCI tripped. I read online that these can trip due to Phantom issues so I wasn't worried, reset it, and went about cleaning the kitchen. About 2 minutes later, while my daughter was on the phone in the bunk room (we have a 390 MBL) she heard a "fizzle" sound and a pop coming from the breaker box. Opened it up, and the breaker for the hot water heater was tripped. There was also a smell like burning wire insulation. So, obviously, there's something going on with the 120 going to the hot water heater. The water heater that we have is the Suburban 12 gallon. I switched it off of 120 and started it on 12 volt thinking that if there was an issue with the 120, then I just wouldn't use the 120... It seems to be working just fine on 12 volt. I understand that this is just a short term fix, but since we are still in need of hot water, I'd like some advice on what could be the issue that we're having.
I read other's comments about their problems with their hot water heater, but could find a problem that sounded like this one. I've already called the dealer and got the standard "if can bring it in, we'll check it out, but there is a waiting list" response. That's not an option at this point, so, I figured I would ask to see if someone could help me out before Monday when I plan on calling in to Heartland Customer Service to see what they could tell me about this issue.
I read other's comments about their problems with their hot water heater, but could find a problem that sounded like this one. I've already called the dealer and got the standard "if can bring it in, we'll check it out, but there is a waiting list" response. That's not an option at this point, so, I figured I would ask to see if someone could help me out before Monday when I plan on calling in to Heartland Customer Service to see what they could tell me about this issue.