Re: From the factory?
Hi Kare and Jim,
Welcome to the Heartland Owners Forum and hopefully to the family. We have a great bunch of folks here with lots of information and all willing to share their knowledge when needed.
No, you cannot order direct from the factory, but there are lots of dealers that will work with you to special order a unit. There are lots of things that could be ordered or changed that a lot of the dealers do not tell you about or they don't know about. So if you have some special needs or wants, contact a dealer and get them to work with you. I'm sure you will get lots of recommendations as to dealers from our other members that have done this soon.
Enjoy the forum.
Jim M
I also merged your post just to keep it all together.