DMitch
Well-known member
I was up on the roof of my 2010 3580 Big Horn today and found some real problems. In several places it looks like the roof material is coming unglued from the plywood underneath. Some of the places are 3-4 feet long and 10 to 18 inches wide. They are not all located in one place.
I spoke to Heartland Customer service and they won't help. I am out of the one year warranty. I certainly understand thier one year warranty but man - o - man seems to me that you should be able to rely on your roof for more than one or two years. Evedently only the roof rubber material is warrantied for a longer period of time.
The wife and I were looking at Landmarks but that is now off the table. I am extremely disapointed, especially when you spend so much time maintaining a unit to keep it in tip top condition.
I spoke to Heartland Customer service and they won't help. I am out of the one year warranty. I certainly understand thier one year warranty but man - o - man seems to me that you should be able to rely on your roof for more than one or two years. Evedently only the roof rubber material is warrantied for a longer period of time.
The wife and I were looking at Landmarks but that is now off the table. I am extremely disapointed, especially when you spend so much time maintaining a unit to keep it in tip top condition.