has anyone had multiple issues with this unit? i bought my big horn 3610re in august of this year and this will be the third refrig i had to replace. i cut my rving short because of this. i complained to dometic and even though they are replacing it, their bragging rights are that they have the best warranty in the business. if they have to replace three units inside of two months, they better have good warranty. with the amount of complains i'm seeing in the different forums, heartland should get the hint and found a different company to go with.
i'm really concerned about how this replacement is going to work. my dealer is installing it at his shop. he has bent over backwards to help my wife and i. the first unit didn't work during the dealer prep. the second unit failed at the campground (dometic tried saying the seals were bad). it never got below 50 degrees. the service tech that came out was going to replace it at the campground, but didn't want to take the chance of that breaking down.
i know this is long and drawn out, but i'm burnt out with dometic. i had an old 2003 rv that a dometic refrig went out on. although it was replaced under warranty (again), enough is enough. heartland sticks with dometic and dometic keeps replacing units. i really worried about taking a long trip.
i'm sorry but i had to vent.
i'm really concerned about how this replacement is going to work. my dealer is installing it at his shop. he has bent over backwards to help my wife and i. the first unit didn't work during the dealer prep. the second unit failed at the campground (dometic tried saying the seals were bad). it never got below 50 degrees. the service tech that came out was going to replace it at the campground, but didn't want to take the chance of that breaking down.
i know this is long and drawn out, but i'm burnt out with dometic. i had an old 2003 rv that a dometic refrig went out on. although it was replaced under warranty (again), enough is enough. heartland sticks with dometic and dometic keeps replacing units. i really worried about taking a long trip.
i'm sorry but i had to vent.
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