Flair Air Mattress

Hello all, havent been on in a while since new orleans has been hosting everything last couple of months. Looking to see if anyone can help me fix the air mattress in our 3600RL. My son slept on it a couple of nights ago (used about 30 times so far) and in the morning it was flat. It had a hole where the 4 seams come together at the top where his head would lay. Called Flair and they had me send pics but then they called back and said it was a puncture and that it is not covered. Didn't feel like arguing that my son doesn't have spiked hair (not yet anyways) so am looking for a way to seal the "puncture". It is not big, about 1mm in diameter.

Flair sent me a small patch kit. Call and ask them maybe they can help out.

Jim

air mattress

appreciate the replies and especially the email from James Fenner. Wasn't asking for it but Heartland replied to my post and advised me to take it to my dealer for a replacement and i appreciate it. Actually my son enjoys the air mattress compared to the old foam one so i will be enroute soon to my dealer. Thanks ya'll.

special thanks to Fenner

Just wanted to put online how much I appreciate you assistance on the bed. I got online just to find a patch kit after Flair said they wouldn't replace it and now Flair is sending me another bed due to your assistance. Thank You.

Used my mattress for the first time the other night for my 84 year old cousin. It went flat ever 15 mins. after about ten times I give up.
Called Flair the next day they said send a picture, and a new one was on the way.