December 29, 2014
Today I was informed by Artie, the Heartland Service Rep,that the adjustment for my kitchen slide out is not covered under their bumper tobumper warranty. He stated that slide outadjustments are only covered for 90 days. I tried to explain to him that my wife and I purchased a Landmark 2014Monterey trailer in January 2014 while snow birding in Florida. The trailer went from the selling dealer tothe seasonal site we rented in Florida. From there we took the trailer back to New York where it sat until willbegan our fall trip to Florida. Once wearrived back in Florida, I contacted the selling dealer to have warranty issuesaddressed.
The following are the items that required warranty work:
Today I was informed by Artie, the Heartland Service Rep,that the adjustment for my kitchen slide out is not covered under their bumper tobumper warranty. He stated that slide outadjustments are only covered for 90 days. I tried to explain to him that my wife and I purchased a Landmark 2014Monterey trailer in January 2014 while snow birding in Florida. The trailer went from the selling dealer tothe seasonal site we rented in Florida. From there we took the trailer back to New York where it sat until willbegan our fall trip to Florida. Once wearrived back in Florida, I contacted the selling dealer to have warranty issuesaddressed.
The following are the items that required warranty work:
- The kitchen slide out hits cabinet doorknobs. Slide out needs to be adjusted soit clears door knobs.
- The RV awning is coming loose on frontcorner. Needs to be reattached to trackand secured.
- Propane tank valve is defective. It makes a continuous noise.
- The sewer holding pipe bracket broke and we lostthe pipe and hose in route from NY to FL.
- Electrical outlets on kitchen slide out andstereo outlet do not work.
- Shower door handles fell off.
- Silverware drawer – bottom of drawer is pulledaway, causing silverware to fall into drawer below.