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Our 2118 model has been pooling water on the bottom. We've done the recommended air leak tests. There seems to be a gap between the tray along the back and the wall, so when the cooling fans melt I think this is were the moisture is coming from. I read on another forum that Norcold has a...

We had one of the factory installed rims located on the kitchen side crack, which of course caused the tire to deflate. This wasn't due to overload or any known roadside trauma. We are running on spare now. I am having difficulty finding a matching rim replacement and need any assistance or...

Our 2015 Bighorn 3160EL can no longer retract the power cord with the electric power reel. I checked the power to the switch and get nothing. I don't see a fuse in the 12V cabinet for the reel. Is there another place to check? Thanks for the help!!

We had to take on water before going into the campground and with a few campers behind me already, I let myself become careless and connected the fresh fill water to the black tank, thinking I was filling up the fresh water. I kept checking the gauges on the inside and wondering why the gauges...

The mrs. wants to install a hand towel rack below the light switches in the bathroom of our 2016 3160EL. Is that a safe location? Surely don't want to damage an electrical wire! I haven't found an electrical diagram anywhere that confirms the flow of the wires. Thanks for your help!

We are in the process of ordering a custom build 3160EL and are getting mixed information on whether the 40#lp tank upgrade was available. One dealership said that because of the 10" beam it was not an option and another dealer said that it was. Can someone please confirm either way? Thank...