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purchased big country 2950rk 9-09 have traveled from spokane to maine down to florida, back to spokane and then this season to Califonia. Need to service unit for another trip to Florida. What items do you suggest?? I would do the following: pack wheel bearings service brakes at needed...

Apparently I was not clear-I did give parts the serial number of the unit and the production documentation indicates a Hehr window. The glass indicates Kinro. That is the issue which is correct???? are they intechangable??? Thanks

Bryan, have a failed dual pane window-egress, slider. The glass info indicates KTG which, when talking with customer service I was told it was kenro, talked with parts today and they indicate the production documentation indicate Hehr. I have a part number for Kenro and Hehr(from Sandy in...

Where do I find directions for manually operating the living room and bedroom hydraulic slide? The info did not come with the unit,

Bryan, We have dual panes-sent pictures to Bill at Kinro-one failed-warranty is only one year-He told me to start with you to get it replaced. Can you do anything for me. If not, where do I go? Thanks Earle

Bryan, What is the guarantee on the dual pane windows? Getting moisture. How are these repaired. Thanks

Bryan, I have a 2010 2950rk-The valances are just screwed into the cabinets and the wall. The day and night shades are scrwed into the wall thru the shade. Not a good plan. How can I retrofit the valances and shades do removal is easier and the walls are not continually torn up. What do you...

I understand the valance needs to be removed to remove and repair the day and night shades. Is that correct???? How can it be corrected so the night shade can be removed with taking down the valance? This is on a 2010 2950 rk

The pressure valve regularly leaks a small amount. Is this common or is a sign of a problem.

I called the factory customer service and they indicated max psi should be 30-that seems low. Is that number accurate? Thankyou

How do you release the day and night shades so they can be repaired?

I have a 2010 2950rk big country. When we purchased our unit we tried to order the half time convection oven but was told it was not available due to cabinet size. We are considering adding a convection oven, what are my options in this unit. Is there a unit available not requiring significant...

What internal protection do the appliances (tvs, radio, converter, air conditioner etc) have against electrical low voltage issues. I am trying to determine if a 100.00 progressive surge protector is sufficient or do I have to use the model that checks for low voltage. What are others using?

Well, My Manufacturer warranty just ran out, Considering the Good Sam extended warranty. How many owners are purchasing warranties on Big Countrys

Looking for suggestion on securing the bathroom pocket door that slides from front to back, the bedroom pocket door secures ok. The constant pressure on the plastic strap stretches the material do it is loose. The unit also shifts from side to side and falls of the rail. Anyone have this...

Our pocket door came off the track-the plastic piece that holds the door to the rail -How do I get a replacement part? How do you replace the piece on top of the doorget the door back on the rail

I have a bulge in the bottom of the tank shower, it currently drops below the frame and is pulling away from the drain, I am in contact with Heartland about a resolution. Has anyone had this issue? if so, what was the resolution?Thanks

I have a 2010 big country 2950rk water drips from the fins on the inside of the refer. Tends to drip on other product in the refer. Why does it do this and how do I correct it? It on setting four It is a dometic refer

Since the factory gives a one year warranty and a person is willing to take the risk of the dealer not going out of business in the one year period. Why purchase a warranty in the first year. Why not wait until the factory warranty expires and purchase it then. Is the cost significantly more?

The bottom fell out of the drawer, screw came lose. Need to get drawer off the slide. How do you remove the drawer from the slide? Also, why does the stove top have only one adjustable burner. The other two are not adjustable. Thanks

Does anyone tow with this combination- it is a 4x4 I am concerned about the clearance between the bed rail and the unit. The new trucks ride high in the rear. Your experience is appreciated.

Will pick up the unit in a couple of weeks, has anyone had issues with having to "flop the axles for level towing"? Is the rear bed height of the newer trucks an issue in giving proper clearence for the rails? Is anyone towing this combination? How does it work for you

Anyone had any experience with purchasing from RVWholesalers-Has anyone used the nationwide service program?

This is a note to thank everyone for helping me on my recent post. I think I have come to a conclusion, the dually is out for drivability issues and I am just not comfortable-I would likely be replacing fenders. Due to my weight concerns I would consider a 3500 extended cab/ long box, it gives...

Currently looking at a Big Country 2950rk (rear kitchen) with a dry pin weight of 2285/gvwr 14,000 Would like to tow with a 2009 GMC sierra duramax 2500, either a crew cab or extended cab. The extended cab payload is 3360 and the crew cab is 3240 I want to avoid the 3500 because it only comes in...