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Thread: ATF: Greystone - Delamination

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    ATF: Greystone - Delamination

    We purchased our Greystone 32RE in Aug 2012. It appears the bedroom slide is delaminating on the outer right lower side of the slide. Is this an issue seen in other unites and is there something that can be done?

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    Founding Texas-West Chapter Leaders TravelTiger's Avatar
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    Re: ATF: Greystone - Delamination

    I have not heard of delamination on the bedroom slide. Can you post pics? I would take pics and call Heartland Customer Service, 877-262-8032. They will want to see the pictures. Water intrusion is usually the first assumption for delamination, so it is key to show that.

    Erika
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    Founders of SoCal Chapter Bob&Patty's Avatar
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    Re: ATF: Greystone - Delamination

    Get HL and your dealer involved right away. You still have 4 months of warranty left.
    Bob (Old cranky), Great wife Patty, 5 great kids, 11 grandkids

    Callie the wonder dog (we are still wondering) and 1 crazy cat "Baby" (RIP at 18 years old). Callie misses her Kitty.

    2013 GMC 3500 HD DRW C/C L/B with all the goodies (the grey ghost). AirLift 5000 with auto leveling. 34 gal custom auxillary in bed tank. Spray in bed liner and rubber mat. 16K Husky hitch.

    07 2955RL BIG HORN #5103

    58 Belair 2dr hardtop, low and slow custom.

    HEARTLAND CLUB MEMBER # 1056



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    Re: ATF: Greystone - Delamination

    Went by the dealer today and show them the delaminated area. He took pictures but I do not think they will show up very good. They didn't seem to be encouraging about getting much help from HL. I do not think I want them to apply a glue to the area. I was told it needed to have a new skin installed or a new slide at HLs factory. This did not come from the dealer but an old RVer that has worked on more RVs than you can count. O' well, I will not be surprised about anything that happens. Had this unit 8 months, used it 6 times and always end up in the shop after I get back for 2 to 3 weeks. Been there more than my place. Thanks for your responses of help. I will see what happens from here.

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    Senior Member kowAlski631's Avatar
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    Is the rig a 2012 or 2013?
    Paul & MarthaWinston & Buddy (spoiled rotten canines)2012 Chevy Silverado 2500 HD Duramax 6.6L Turbo-Diesel V-8 with Allison 6-speed transmission2013 Big Horn 3670RL You're not too old and it's not too late!

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    Re: ATF: Greystone - Delamination

    It is a 2012.

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    Senior Member kowAlski631's Avatar
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    Has your dealer actually contacted HL? If it was my rig, I'd call HL myself to see what they say. Not saying your dealer didn't, but I like to hear the evaluation of an issue from the source.
    Paul & MarthaWinston & Buddy (spoiled rotten canines)2012 Chevy Silverado 2500 HD Duramax 6.6L Turbo-Diesel V-8 with Allison 6-speed transmission2013 Big Horn 3670RL You're not too old and it's not too late!

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    Founding Texas-West Chapter Leaders TravelTiger's Avatar
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    Re: ATF: Greystone - Delamination

    I agree, talk directly to Heartland. It may be a costly and time-consuming warranty repair in the dealer's eyes, and that may be why the dealer is shying away from it. I would contact HL direct. They can evaluate and tell you your options. They know their product best.

    Erika
    Erika Dorsey
    Founding
    Texas - West Chapter Leader
    Erika & Tony with two traveling cats, Mambo and Tango
    2016 Big Country 4010RD
    2010 ElkRidge 34QSRL (gone)
    2008 NorthTrail 21FBS (gone)
    2016 GMC Sierra SLT 3500 crew cab, long bed, DRW, 4X4
    B&W Companion 20K hitch, Reese 5th Airborne Pin Box, 507 TST, Torklift Glowstep Revolution Steps,
    MorRyde SRE4000, Winegard Trav'ler, Furrion High-Speed Observation Camera, SmartPlug 50amp Connector
    Visit our blog at http://mammothtravels.blogspot.com/
    HOC #1733


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    Founders of SoCal Chapter Bob&Patty's Avatar
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    Re: ATF: Greystone - Delamination

    Any good body shop that repairs Corvettes can do the repair. Contact HL service directly and discuss you issue and will find you a repair shop that can do the repair.
    Bob (Old cranky), Great wife Patty, 5 great kids, 11 grandkids

    Callie the wonder dog (we are still wondering) and 1 crazy cat "Baby" (RIP at 18 years old). Callie misses her Kitty.

    2013 GMC 3500 HD DRW C/C L/B with all the goodies (the grey ghost). AirLift 5000 with auto leveling. 34 gal custom auxillary in bed tank. Spray in bed liner and rubber mat. 16K Husky hitch.

    07 2955RL BIG HORN #5103

    58 Belair 2dr hardtop, low and slow custom.

    HEARTLAND CLUB MEMBER # 1056



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    Re: ATF: Greystone - Delamination

    I assume the dealer has contacted HL about the problem but We were on our way to north Georgia when I showed them the delamination. I quess I will here from them when I get back. If not I will be contacting HL when I get home. Again I thank everyone for thier input.

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