Page 1 of 2 1 2 LastLast
Results 1 to 10 of 17

Thread: Electric Jacks will not operate landing gear

  1. Print this Post   #1
    Junior Member
    Join Date
    Aug 2008
    Location
    USA - GA
    Posts
    8

    Electric Jacks will not operate landing gear

    The electric jack has never worked correctly on my Cyclone sine the day I brought it home. Unfortunately the day I picked it up it was high enough that I only had to lower it on my truck. When I got it home it started a "chattering" noise when I tried to lift it off my truck. When I called they said it was just low batteries. As long as I did not lift it too high it just "chattered" a little. About the 4th or 5th time I used it, I had to drop it way down to get it level. When I tried to lift it, the motor just started making a louder chattering and stoped lifting. I used the manual lift and it cranked pretty easy. The dealer replaced the motor and the next time I used it, more loud chattering and manual lift again. I took it back and this time they said it was not attached correctly. Replaced some more stuff and the next time I used it.... Now a thumping noise in addition to the chatter and no lift. Other than this, I really like the unit, and winding it up and down really builds some biceps!

    Any ideas? I would like to go back to the normal method of pumping iron at the gym.
    ___________________
    Gary & Val Cheimis
    2008 Cyclone 4012
    2007 3500 HD Dually Crew Cab
    2009 BMW K1200LT
    1938 BMW R75 w/sidecar
    2004 Sea-Doo 3D (fits in the garage too!)
    2000 Polaris Trail Boss 325
    2005 Polaris Phoenix

  2. Print this Post   #2

    having the same problem with 2008 cyclone 4012, the thumping noise is coming from the bolt connecting the motor to the drive shaft put a grade 8 bolt with a torx bit head , that should help clear the motor when it rotates. pull the front panel in your pass thru about 6 screws , that will give you access. I'm not hearing a chattering in mine, try lubing the legs. after hand cranking the jacks 3 seperate times I have figured out that every time it did it i had un chalked the wheels prior to operating the jacks, causing the jacks to bind up, used it 4 times after that keeping wheels locked ,jacks have worked perfect,

  3. Print this Post   #3
    Junior Member
    Join Date
    Aug 2008
    Location
    USA - GA
    Posts
    8

    Thumping gear reduction

    Thanks,

    I found the loose bolt a while ago and that got rid of one noise. So I looked inside to see if it had fallen off again and this is what I found. I can see that the gear reduction drive is turning and hitting the inside wall of the trailer. Then it goes "pow", the drive stops turning for a second and the reduction swings back to normal. As soon as you see the bar turning agian the reduction swings around and hammers the inside again and starts the cycle all over. The thump is hitting the inside and the chatter is when it swings back. It looks like there are holes in the gear reduction for a "U" clamp to go around the landing gear to hold it in place, but there is no clamp. Does anyone else have a clamp? Maybe mine fell off?

    GC
    ___________________
    Gary & Val Cheimis
    2008 Cyclone 4012
    2007 3500 HD Dually Crew Cab
    2009 BMW K1200LT
    1938 BMW R75 w/sidecar
    2004 Sea-Doo 3D (fits in the garage too!)
    2000 Polaris Trail Boss 325
    2005 Polaris Phoenix

  4. Print this Post   #4
    Junior Member
    Join Date
    Aug 2008
    Location
    USA - GA
    Posts
    8

    Any instructions or tips on the lube operation. I also wondered about the chocking and tried it before and after to check for a difference. It seems to go up pretty good when I am taking it off the truck. It is when I have to lift it to put it back on the truck that I have all the problems.

  5. Print this Post   #5
    Junior Member
    Join Date
    Aug 2007
    Location
    USA - TN
    Posts
    16

    I added an upgrade kit that added a 2nd gear box and motor…..no more problems.

    Read this:

    //heartlandowners.org/showthread.php?t=3706
    2007 Dodge Ram 3500 SLT DRW 4.10 4X4 6.7 cummins 6 spd-auto
    2008 3912 Cyclone
    11 crazy dogs that love the toy area

  6. Print this Post   #6
    Inactivate User Account
    Join Date
    Mar 2007
    Location
    USA - CO
    Posts
    32

    Landing Jack Problems

    I had the problem with the bolt that fixes the cross shaft to the landing jack motor. The nut had backed off of the bolt far enough that the nut and bolt head were hitting the motor each revolution of the cross shaft. What I found was that a nyloc type nut had been used, but the bolt was too short for the nyloc portion of the nut to engage the threads on the bolt, so only about three threads in the nut made up to the bolt. I had to make repairs at a campground before I could hitch up again. the more I rumage around behind the cabinets and acess panel the more items of poor quality control and lack of workmanship I find, and it does not make me happy.

  7. Print this Post   #7
    Senior Member
    Join Date
    Jun 2007
    Location
    USA - VA
    Posts
    121

    Heartland has realized that they under powered the front jack motors. They have a fix out now for this problem. If you take your unit to your dealer, Heartland with send a new more powerful Atwood motor with a lower gear reduction. I've had all the problems stated above and this fixed it. They're putting these motors on all the new Cyclones now.

    Thanks Heartland!
    Rick & Stacy with 2 great little girls Allie(9) Lainey(2)
    "06 CTD Dually, Laramie, 4X4, 6sp Manual, Jake, Juice/Attitude, B&W Turn-over Ball/Companion, Firestone Ride Rite/compressor & Prodigy

    "08 Cyclone 4012 #7800 1st one Factory Ordered w/ 6k axles, 110psi wheels & GY G614's

  8. Print this Post   #8

    Did you have to purchase the 2nd motor with your dollars, or did Lippert offer it at their expense. We're having the same issues with our 3950 jack system. They have sent a replacement system to our service guy. He kind of laughed and said they sent the same thing that is currently on the Rv, and it would solve nothing. He suggested a hyd. system or 2nd motor. We are now back battling with Lippert & Heartland.
    Barry & Tammy Martin
    Travel buddies 2 Aussie's
    Goldwing (02 & 09) & VTX (04) Riders
    2003 Dodge Ram 2500
    2009 3950 Cyclone
    Members of SCRC
    Certified AMSoil Dealer

  9. Print this Post   #9
    Senior Member
    Join Date
    Jun 2007
    Location
    USA - VA
    Posts
    121

    Sorry to hear you're having trouble.
    The 1st fix was to add a 2nd motor to the other jack leg.
    This ended up being revised and the current fix is a heavier duty single motor with a lower gearing. This is what was installed on ours and has solved the problem. (We were told that all the new Cyclone would have this newer motor setup from the factory.) It was not done at our expense and was done during the one year warranty period. I mention the one year warranty because, since ours has run out, we've gotten the cold shoulder on our remaining issues....
    Rick & Stacy with 2 great little girls Allie(9) Lainey(2)
    "06 CTD Dually, Laramie, 4X4, 6sp Manual, Jake, Juice/Attitude, B&W Turn-over Ball/Companion, Firestone Ride Rite/compressor & Prodigy

    "08 Cyclone 4012 #7800 1st one Factory Ordered w/ 6k axles, 110psi wheels & GY G614's

  10. Print this Post   #10
    Junior Member
    Join Date
    Jul 2009
    Location
    USA - WI
    Posts
    5

    Ya this really sucks. I have had the thumping noise when I first bought the unit. the unit was burning up the stock fuses every time I would use the jacks. The dealer didn't see anything wrong with the jacks said the clunking was normal. They put in a relay instead of the fuse so then the jacks would overheat and cut out when raising the unit over 5" or so. Finally last weekend we were finished camping and were raising the jacks after the cyclone was hooked up to the truck and as the jacks were going up one whole jack fell down as I was raising the unit! God, what if that would of happened while it was standing on it's own?!? So I took it back to the dealer and he said that now the warranty was expired and they can't do anything. I call it a crock of crap! I could understand on a "budget" unit but this 2009 has been the most expensive pile of crap I have ever signed for!

    Now I can't take the unit off the truck and the dealer said we have no room for it since they would not be able to move it either. I'm stuck with a unit now that I can't take off the truck and no one seems to be able to fix.

    Today I tried to level the truck so I could open the glides and the broken leg fell while I was moving and it now cracked the assembly when doing so. Needless to say I'm super ******.

    My brother has the Wildcat and that 5th wheel comes standard with hydraulic landing gear. It rocks! Up and down in seconds with little effort. I'm amazed that my heavy cyclone has such wimpy landing gear. I'm floored that I paid such a high price for this thing and stuff is breaking all over the place. I'm going to make a video of all the problems so others know about this thing. When this thing is fixed I'm going to trade it in right away!

Page 1 of 2 1 2 LastLast

Similar Threads

  1. Electric Rear Jacks
    By blzftr in forum 12 volt DC
    Replies: 3
    Last Post: 02-09-2010, 12:17 PM
  2. Need Batteries to Operate Landing Gear
    By DougLynne in forum Bighorn - General Discussions
    Replies: 6
    Last Post: 10-10-2007, 09:22 AM
  3. Exactly how do the current electric rear jacks work?
    By dennylm in forum Frame / Landing, Leveling & Stabilizing Gear
    Replies: 11
    Last Post: 04-28-2007, 08:37 AM
  4. Rear Electric Jacks
    By v92c in forum Frame / Landing, Leveling & Stabilizing Gear
    Replies: 8
    Last Post: 05-24-2006, 06:34 PM
  5. rear electric jacks
    By sailorand in forum Frame / Landing, Leveling & Stabilizing Gear
    Replies: 6
    Last Post: 04-14-2006, 08:48 AM

Tags for this Thread

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •