Hi Duane,
Might not help you today, but Anderson recommends Dow Molycote 111 lube on the O-Rings - not petroleum or other products. You'd have to remove the cartridge to apply the Molycote. There's a video in this folder (about 3 down) that shows how to take out the cartridge. It should only take a few minutes once you have the Molycote.
Have you turned off the water and released pressure on the lines?
If you have the new brass valve some are really hard to turn. I replaced ours and called Ron at ABCO before forcing the knob to turn and possibly breaking something. Ron told me to cover the knob with a rag or something to prevent scratching it and then use a pair of channel locks and turn it. The knob gets easier to turn after forcing it the first time. Hope this helps.
Does it matter what direction I turn it ..?If you have the new brass valve some are really hard to turn. I replaced ours and called Ron at ABCO before forcing the knob to turn and possibly breaking something. Ron told me to cover the knob with a rag or something to prevent scratching it and then use a pair of channel locks and turn it. The knob gets easier to turn after forcing it the first time. Hope this helps.
Thanks for the quick reply. I think (?) I remember someone saying you should only turn it in one direction but I could be wrong .? Just not sure which direction to force it ..?I don't remember which way I turned ours. It was easy to turn after the first time.
I always turn it CW with all pressures bled off on the incoming hose, if applicable, and inside the house pressures totally bled off.
Thanks for the information. I have all water pressure bled off because I knew that needed to be done first (been camping over 30 years). I think the valve body will need to be lubricated to work as designed so I’ll YouTube it and try that. Thanks again.
Anderson says that some lubricants hold dirt/crud which leads to wear of the o-rings and internal leaking.
Probably because 99% of the time they are fine AND it's the only thing on the market like it. I've never had a problem.
Thank you for the information on this. I (thinking out loud) wonder why Heartland continues to use this product anymore since it has so many issues ..?
thanks again..!
I think Anderson has been moving RV manufacturers to the all brass version. But I don't know if Heartland has changed yet.
Guess I’ll find out when I tear into it this weekend..! Gota get the o-rings first I guess.