IndyJumper
Member
Hi everyone!
Had a Winegard Carryout G2 mounted on the roof of our 5er last month, and the dealer told us they confirmed with one of their Dish receivers that it did indeed work. By the time we were able to make it to the service dept, the tech that installed it had gone home for the day, and the box that was used to confirm installation was no longer available. I figured that it couldn't be that hard to figure out the rest and took our RV home. We did not have DISH service at the time, and were planning ahead.
Fast forward to today, and we've switched from cable to DISH at home, and set out with our 5er on a two week trip. We started by taking the Wally receiver that was installed at home which Winegard stated "should" work with the Carryout. After a couple days on the phone and online with Winegard and DISH tech support, and speaking with a DISH retailer, I have surmised that the Wally is intended to be the 211's future replacement, but is not compatible with the auto-tune dish....YET. I then went out and bought a VIP211K receiver.
I am currently parked near a friend's house that has DISH service at their house, and successfully connected the 211 box to their home dish to finish the initial activation. This leads me to the current problem:
I have run the "Test Switch" protocol to clear our the factory designated "switch", without the Winegard unit connected to the receiver. It goes through 38 steps of testing and comes back with no "switch" installed, and no satellites found. As I understand, the next step is supposed to be to choose satellite 119 and transponder 11 in the Point Dish menu and then reconnect the coax cable from the Winegard dish and apply power to the unit. I hear the dish move on the roof and start to search for signal. It will briefly lock onto satellite 119 with a signal strength around 40 (green bar and strong tone), but will not hold the connection. It moves around a little more and lock onto 119 briefly again before once again moving and finishing without a signal lock. According to the setup instruction I'm supposed to run the Test Switch program again to install the SW64 "switch". Tech support tells me that it must have a locked signal at this point in order to install the new switch. I've tried running the Test Switch procedure anyway, and end up right back at "No Switch Installed".
I'm at a loss from here. I've tried all the combinations of power-ups I can think of to force the rest of the setup to work. I've turned the 211 on without coax connected, with coax connected but no power to dish, and with coax connected and power to dish. No matter what I do, I can't get it to lock onto a satellite so I can get SW64.
I'd sure appreciate any help to get this finished.
Thanks!
Seth
Had a Winegard Carryout G2 mounted on the roof of our 5er last month, and the dealer told us they confirmed with one of their Dish receivers that it did indeed work. By the time we were able to make it to the service dept, the tech that installed it had gone home for the day, and the box that was used to confirm installation was no longer available. I figured that it couldn't be that hard to figure out the rest and took our RV home. We did not have DISH service at the time, and were planning ahead.
Fast forward to today, and we've switched from cable to DISH at home, and set out with our 5er on a two week trip. We started by taking the Wally receiver that was installed at home which Winegard stated "should" work with the Carryout. After a couple days on the phone and online with Winegard and DISH tech support, and speaking with a DISH retailer, I have surmised that the Wally is intended to be the 211's future replacement, but is not compatible with the auto-tune dish....YET. I then went out and bought a VIP211K receiver.
I am currently parked near a friend's house that has DISH service at their house, and successfully connected the 211 box to their home dish to finish the initial activation. This leads me to the current problem:
I have run the "Test Switch" protocol to clear our the factory designated "switch", without the Winegard unit connected to the receiver. It goes through 38 steps of testing and comes back with no "switch" installed, and no satellites found. As I understand, the next step is supposed to be to choose satellite 119 and transponder 11 in the Point Dish menu and then reconnect the coax cable from the Winegard dish and apply power to the unit. I hear the dish move on the roof and start to search for signal. It will briefly lock onto satellite 119 with a signal strength around 40 (green bar and strong tone), but will not hold the connection. It moves around a little more and lock onto 119 briefly again before once again moving and finishing without a signal lock. According to the setup instruction I'm supposed to run the Test Switch program again to install the SW64 "switch". Tech support tells me that it must have a locked signal at this point in order to install the new switch. I've tried running the Test Switch procedure anyway, and end up right back at "No Switch Installed".
I'm at a loss from here. I've tried all the combinations of power-ups I can think of to force the rest of the setup to work. I've turned the 211 on without coax connected, with coax connected but no power to dish, and with coax connected and power to dish. No matter what I do, I can't get it to lock onto a satellite so I can get SW64.
I'd sure appreciate any help to get this finished.
Thanks!
Seth