Dissatisfied with Heartland! (color of awning fabric)
- Thread starter DandJochs
- Start date
DandJochs
Member
That was my thought, maybe put it on EBay!
kowAlski631
Well-known member
Glad everything worked out with CW & HL coming together to find a resolution.
DandJochs
Member
Re: Dissatisfied with Heartland!
That would have to be a huge picnic table, we have a 18' awning!
That would have to be a huge picnic table, we have a 18' awning!
SilverRhino
Well-known member
Re: Dissatisfied with Heartland!
On our previous unit we had the awning arms damaged due to wind, fabric was still good and only 1 year old.......Listed it on Craigs list for 75% of the going price from CW and had it sold in 15 minutes and had over 20 contacts interested in purchase. I'm sure you will be able to find a way to re-cycle it.
On our previous unit we had the awning arms damaged due to wind, fabric was still good and only 1 year old.......Listed it on Craigs list for 75% of the going price from CW and had it sold in 15 minutes and had over 20 contacts interested in purchase. I'm sure you will be able to find a way to re-cycle it.
Bob&Patty
Founders of SoCal Chapter
Re: Dissatisfied with Heartland!
WHOAA everybody, if HL is paying for the fabric...it then belongs to HL. Now they probably dont give a rats behind what happens to it. But before anybody goes running off with it, or cuts it up for a table cloth, I would get an OKEY DOKEY from HL to keep it. Maybe HL wants CW to send it back to them (HL). JMHO
WHOAA everybody, if HL is paying for the fabric...it then belongs to HL. Now they probably dont give a rats behind what happens to it. But before anybody goes running off with it, or cuts it up for a table cloth, I would get an OKEY DOKEY from HL to keep it. Maybe HL wants CW to send it back to them (HL). JMHO
mountainlovers76
Mississippi Chapter Leaders
Re: Dissatisfied with Heartland!
I disagree that it belongs to Heartland according to what he stated. If Heartland is only offering a discount and the customer is still having to cover part of the expense then IMHO the customer still has the right to keep it. Again, IMHO.
Here is his statememt..."Brandon said they had a meeting to discuss this issue this morning and HL is offering a large discount on the cost of the replacement fabric, but would not cover labor to put it on, I said that was fine because the service manager at Camping World said he would eat the cost of installing it!
So, basically all parties involved, HL, CW and ourselves are all out about 1/3 of the cost each, I'm still not entirely happy but it is better than nothing and a small price to pay to be proud of and not embarrassed of our new RV."
I disagree that it belongs to Heartland according to what he stated. If Heartland is only offering a discount and the customer is still having to cover part of the expense then IMHO the customer still has the right to keep it. Again, IMHO.
Here is his statememt..."Brandon said they had a meeting to discuss this issue this morning and HL is offering a large discount on the cost of the replacement fabric, but would not cover labor to put it on, I said that was fine because the service manager at Camping World said he would eat the cost of installing it!
So, basically all parties involved, HL, CW and ourselves are all out about 1/3 of the cost each, I'm still not entirely happy but it is better than nothing and a small price to pay to be proud of and not embarrassed of our new RV."
DandJochs
Member
Re: Dissatisfied with Heartland!
A discount is just that, a discount, I am still buying the replacement fabric! After what I have had to go through to get to this point I'll be ****ed if HL is going to get anything back!
GOTTOYS
Well-known member
Then on the other hand...The fabric is used. What is Heartland going to do with it? They can't install it on a new trailer and sell it as new and why would they want to? It will cost them as much for labor as a whole new awning. I'm sure they just buy the complete unit, hang it on the side of the trailer and it's done in 10-15 minutes...Don
DandJochs
Member
Re: Dissatisfied with Heartland!
Let me put it a different way, if you buy a pair of pants at a store for 20% off, do you only own 80% of the pants?
No because basically the insurance company has just bought the car from you buy paying you for it, they will sometimes give you the option of buying the car back from them with a salvage title.
Let me put it a different way, if you buy a pair of pants at a store for 20% off, do you only own 80% of the pants?
DandJochs
Member
Re: Dissatisfied with Heartland!
Happy Camping all!
Good call Jim, thanks, I'm happy, I think some of us just like a good spirited debate! LOL
Happy Camping all!
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