RASKIDMORE
Member
I'm wondering if anyone has had an issue with the air conditioning unit control panel showing an E1 code....what it means? How to fix it? Any help would be great thanks Rich and Angela
E1 message
- Thread starter RASKIDMORE
- Start date
jimtoo
Moderator
This is link to user guide. Should give you info you need and some of our other members with same unit may help out soon also.
Jim M
Jim M
Jesstruckn/Jesstalkn
Well-known member
Hi Rich
It was great to meet you guys yesterday.
I found something on the web that says E1 is a loss in communication from the control panel to the unit.
So first thing I'd try is just check the plug in the back of the thermostat.
I don't think it's going to be there. My thought is it's going to be the cheap connection up in the unit. You'll have to remove the shroud/cover and the take the screws out of the front cover plate. In there you'll find a cheap phone line to phone line connector that gets moisture inside then starts failing. I think some have sprayed a cleaner in there and put Dielectric grease in it to prevent it from happening again.
That's where I would start if it were me.
I found my pictures
Jerrod
Sent from my XT1585 using Tapatalk
It was great to meet you guys yesterday.
I found something on the web that says E1 is a loss in communication from the control panel to the unit.
So first thing I'd try is just check the plug in the back of the thermostat.
I don't think it's going to be there. My thought is it's going to be the cheap connection up in the unit. You'll have to remove the shroud/cover and the take the screws out of the front cover plate. In there you'll find a cheap phone line to phone line connector that gets moisture inside then starts failing. I think some have sprayed a cleaner in there and put Dielectric grease in it to prevent it from happening again.
That's where I would start if it were me.
I found my pictures
Jerrod
Sent from my XT1585 using Tapatalk
RASKIDMORE
Member
Thanks Jim. Our rig is a 2017 Madison...if that helps others.I'll take a look at the manuel.
System InitializationUse the system initialization mode to restore the Factory Defaults.System initialization is performed with the thermostat turned “off”.Press and hold the “mode” & “+” buttons until the display shows”- -“.Press the “mode” button once to exit the system initialization mode.
Try this worked for me. If not check phone like cable connection on rear of thermostat, then up on roof to check other end.
RASKIDMORE
Member
It was great meeting you two as well. Well, I'm pretty sure it's a wiring issue and your pictures probably might be where the problem is. I ruled out the theromostat last night. No fuses have blown, so I'm guessing it's the wiring in the unit. I tried the resets, but none of those worked. It's stuck on E1.
Thanks everyone for the suggestions...Even though, I haven't got an answer yet, this Forum is great. Thanks to all who've given me suggestions. I'm thinking it's got to go into the shop...bummer.....
Thanks everyone for the suggestions...Even though, I haven't got an answer yet, this Forum is great. Thanks to all who've given me suggestions. I'm thinking it's got to go into the shop...bummer.....
Hi Rich
It was great to meet you guys yesterday.
I found something on the web that says E1 is a loss in communication from the control panel to the unit.
So first thing I'd try is just check the plug in the back of the thermostat.
I don't think it's going to be there. My thought is it's going to be the cheap connection up in the unit. You'll have to remove the shroud/cover and the take the screws out of the front cover plate. In there you'll find a cheap phone line to phone line connector that gets moisture inside then starts failing. I think some have sprayed a cleaner in there and put Dielectric grease in it to prevent it from happening again.
That's where I would start if it were me.
I found my pictures
Jerrod
Sent from my XT1585 using Tapatalk
RASKIDMORE
Member
Hi all! Well, first let me thank you for all the help through the Forum. ****, this was better than the service department
Anyhow, it was in fact the "phone type" cable that us used between the unit and the thermostat. Seems it came loose. So, even though it'll be 105 degrees today...I won't be sweatin to the oldies any more. Thanks all.
Jesstruckn/Jesstalkn
Well-known member
Be sure to put some Dielectric grease in that connection.
Sent from my XT1585 using Tapatalk
Sent from my XT1585 using Tapatalk
RASKIDMORE
Member
O.K., but first please enlighten me...what is dielectric grease and where do I purchase it?
Jesstruckn/Jesstalkn
Well-known member
Napa there in Jackson will have it
Sent from my XT1585 using Tapatalk
Sent from my XT1585 using Tapatalk
