Well our new Heartland was supposed to be in this week. My dealer told me it was going to be a few more days. He said it was randomly chosen for a quality control audit. Does this happen or is just telling me a story? If it does happen, is it a good thing? Will our new Heartland have a better chance of being free from defects?
Factory Order Late Due to Quality Control Audit
- Thread starter Jhuff8181
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jassson007
Founding Louisiana Chapter Leaders-Retired
It does happen and it is a good thing. Does not mean that you still need to do a thorough pdi though. Did not look to see where you are at but still has to be delivered and issues do happen in transport.
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Sent from my iPhone using Tapatalk
In addition to QC checks on each product line, in fact, daily, some number of finished coaches are chosen to go across campus to a Audit facility where it receives additional QC checks. I have not toured the Audit facility, so I don't have any other details.
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Would be nice but the extra cost added to the price of the trailer would be costly. I think that the QC check that they do is pretty detail. When I took a tour of the BMW factory a few years ago they would also pull a car after production and would do a detailed QC inspection that took hours to complete.Don
Everything found, learned, repaired at the Audit facility is fed back to the plant that produced the coaches. In this manner, a continuous improvement process has been put in place. The theory being that issues found by Audit in coaches should at some point, become non-recurring as practices improve at plants as a result of the continuous feedback.
BigJim45
Luv'n Life
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iaflatlander
Active Member
nice!
Thanks. We are trying to build an even better coach, however, as Bob stated, man is still imperfect.
When I was a kid my dad always told me that if my pencil didn't have an eraser I would learn to not make mistakes.
I now carry a large aftermarket eraser.
Peace
Dave
recumbent615
Founding MA Chapter Leader-retired
When I was a kid my dad always told me that if my pencil didn't have an eraser I would learn to not make mistakes.
I now carry a large aftermarket eraser.
Peace
Dave
Dave, That is a great point of view, my father was an engineer and he never, and I do mean never used a pencil when he worked. he always used a pencil when he would build though. What I took away from that was he never made a mistake designing but he planned for them whenever he was actually building ( IE: home repairs ) Now that I think about it, I guess he believed that his designs were always 100% but it was the execution where things changed... LOL
