You might have a bubble in the vent line. On our Elk Ridge there is a hole with a screen next to where you fill the tank. There are 2 things you might try. Let it set for a while to see if it will "burb" by itself. Another is what I learned here on the forum is to buy/make a plastic tube to fill your tank with. I've got a shut off valve on mine, and if it needs to be "burped", I'll shut off the hose, remove the tube, and put it up to the vent hole and blow into it. This will usually clear the vent line, and you can fill up the tank. I've read on here where sometimes the vent line is too long which causes this. It's only happened to me a few times, so I haven't checked my vent line to see if it's too long. To make mine, I went to the hardware store, and got some clear plastic line that's used for ice makers, it comes in different sizes & you buy it by the foot. Hope this helps!