Heartland Parts Department

[MillerTime802]

Here we go again! When I finally get a good phone number for ordering parts from Heartland, the phone number(s) ring busy, as if they are not monitored any longer.

The numbers I'm calling are 844-963-7953 (noted on my order confirmation in February 2022). Haven't received the order and can't seem to find a way to see what's up.

The other (2) phone numbers that ring busy are 877-262-8032 and 574-262-8030.

I read in the Forum that Heartland no longer has a phone in number to their parts department??????? True or not true?

Has anyone ordered parts lately that has a good contact number and/or a good email to the parts department?

This is very frustrating Heartland seems to be so difficult to contact.

Thanks,
Brad

 

[2019_V22]

I order parts often, the 7953 number is the one i have used since 2019, till last month. Maybe yesterday's tornado near Indy has something to do.

 

[Dahillbilly]

Saw on another group page where construction crew has damaged phone cables around their plants.Work in progress to restore service.

 

[cookie]

You might try Parts@Heartlandrvs.com

Peace
Dave

 

[MillerTime802]

Saw on another group page where construction crew has damaged phone cables around their plants. Work in progress to restore service.

That may explain why all 3 numbers ring w/o answering. Thank you.

 

[MillerTime802]

You might try Parts@Heartlandrvs.com

Peace
Dave

Thank you. Emailing them now.

 

[MillerTime802]

Made contact with Heartland parts. Sure'nuff they were having phone in issues. When I finally got in I ordered my replacement ladder parts, they were shipped and it's time to install. Thanks all for your assistance. Happy Camping. Brad