I just took delivery of a 2016 Bighorn 3585 and working out the TV bugs. I'm hooked up to RV park cable TV and had all channels clear on the bedroom TV. But - in the living room many channels were fuzzy. After looking at the cable wiring diagram, it was clear that the cable feed first goes from the UDC to the bedroom connection wall plate. Then it goes to the storage compartment - where it runs through a splitter to the storage compartment TV and to the living room TV. Since the feed to the bedroom TV was perfect, I set the living room TV on a fuzzy channel. I then removed the wall to access the basement to reveal the splitter. As soon as I unscrewed the 12" cable from the splitter the TV picture cleared up - all channels! Upon further inspection of the 12" length of cable, the ends were put on very poorly and one end even looked like it was stepped on. I also found ALL the cable connections behind every wall plate to be loose - many turns loose. Now I need to check out the Satellite connection for use with my Dish Tailgater. Very disappointed the factory cannot get this right. On my previous trailer, I could never get the Tailgater to work through the trailer cable at all - also Curtis trailers couldn't figure it out, so I ran a cable directly through the slide to the receiver.
On our 2015 Prowler, we had the same issue . . . cable to the bedroom, but nowhere else!
Like you, I discovered that the outside cable line was hooked up to the output of the splitter behind the basement wall, and the other output went to the living room, and the input of that splitter had the 12" coax that went to the cable outlet in the basement for an outside TV.
I wound up removing ALL of the splitters (3) from the trailer and running direct lines to each TV and left the basement outside TV outlet unhooked for now as I have no plans to use it.
What is funny is that the Prowler is at the dealership right now getting warranty repairs done and the TV coax lines are the only thing they don't have done as they can't seem to figure it out, and don't understand when I told them what I did . . . so I think I am going to tell them to just leave it alone since it is working right now, but I was hoping that they would wire it up the way it was meant to be wired up from the factory.
Our previous Heartland trailer also had screwed up TV wiring that I wound up fixing myself (while camping in South Dakota) as the dealer we bought that trailer from didn't have a clue about how to wire it up, either.
This seems to be a common issue from most RV manufacturers.
Apparently the RV manufacturers should have everything done to the trailer in the factory signed off by the person doing the work so that when warranty repairs are made by the dealership and paid for by Heartland they can track down who did the work and maybe get rid of the workers who have a bad repair record and maybe get someone in there who just might take pride in what they do . . . and do the job right the first time!