no Kudos from me
I had the exact opposite with my local camping world - and I will never go back because of it.
Last August and September I bought several items. 3 cyclone vents, 4 door handle push bars, some power cord ends and a few other miscellaneous items.
Could only get two of the vents on the roof and was only able to use two of the handles.
And the other items were also extras purchased for projects. Nothing was removed from the original packaging.
I needed something else and gathered up my items and headed off, didn’t bother to look for receipts.
They found all the items in my history. Some were a few days older then the 90 days and some were about a month older. Of course they have a 90 day return and the cashier refused.
Get your supervisor – she refused.
Get your store manger, he refused.
I explained that these were all bought during camping season when we were busy camping and now we weren’t - no dice.
I had them look up my history with camping world. Turns out I have spent more then a $800-$1200 a year since we bought our first camper. No dice
I explained tht I wasn’t looking for my money back, just a store credit, which I would probably use before I left the store, still no give.
Getting a little ornery, I quietly explained to the store manager that if I could not get a credit for common items that are currently on the shelf that when I walk out the door I would never come back. In his arrogance he told me fine, you’ll be back when you need something.
I left him with this statement;
“there is nothing in this store that I cannot get cheaper and without leaving my desk through either ebay or Amazon, and being an Amazon Prime member means no tax and almost always no shipping, and I can get stuff you typically don’t have”.
Many of the “I need it now” items they sell are available at West Marine, and I have a commercial account there.
He said “fine”.
I don’t know who is more wrong – but I will not step foot in another camping world.