RV's are no different than TV's. Everyone will have their own opinion as to what is the best or worst. You can find multiple owners of each of the big 3 (Dodge, Chevy or Ford) that will complain of all the problems they've had during their time of ownership. It's just the way it is, no manufacturer is perfect, nor can they build a perfect product. I think someone in a forum on here said it best one time. If one is looking to buy a coach but does not want to deal with issues, problems or warranty matters that will inevitably come up, they shouldn't buy one. Certainly in no means am I suggesting this is what your saying Ty but I think it is so true. We ordered our 4000 end of 15', picked it up March 16'. The coach is our get away home and we load up atv's. We splurged on the options and did the custom paint job. We had both PDI concerns and even to date we have warranty matters needing addressed. None of our issues have been what I call "trip stoppers" and have messed up any of our get aways. All our issues have been minor at best, fixed and taken care of with no questions asked. From ordering, shipping and replacing an entire sofa, to sealing a sink, Heartland has been great to work with. My wife and I have no complaints thus far and would purchase again given the opportunity.