Mallard safety recall

[Owensda]

Has anyone responded to the Sep 2016 recall and had their mallard front cap led light strips repaired/replaced yet?

My Camping world knows nothing about the recall.

Looking for the particulars. Is it bad wiring, bad switch? or bad lights?

Could be months before it can be fixed, wondering how much of a problem it really is.

my lights SEEM to work just fine.

 

[jimtoo]

Hi Owensda,

Did you receive a letter or notification about a safety issue, or is this something that you or someone else thought about? If you have notification from Heartland please let me know.

I know of NO recalls or safety issues on the units.


Jim M

 

[tott9713]

Wasn't too hard to find.....arfc.org website campaign # 16V566000

2017 HEARTLAND MALLARD
Manufacturer	Heartland Recreational Vehicles, LLC
Manufactured between	8/19/2015 - 7/25/2016
Recalled on	8/1/2016
Influenced by	Heartland Recreational Vehicles, LLC
Owners Notified on	9/1/2016
# Affected	4,585
Recalled for	ELECTRICAL SYSTEM:WIRING
Description	Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Consequences	If the light overheats there would be an increased risk of a fire.
Corrective action	Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Notes	Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

[jimtoo]

Sorry the way I posted that, but I cannot bring that up anyplace. Can you post a link to where you found it? This is the first I have heard about it.

Jim M

 

[tott9713]

All good.

www.arfc.org/rvs/heartland/mallard/recalls/000059260002008739000000207/recall.aspx

 

[Owensda]

Receive letter from Heartland.

Acording to my recall letter from Heartland, some 2016-2017 Mallards are also included

 

[kowAlski631]

Did you receive a letter or did you hear about it via the internet?

 

[Owensda]

Got a letter from Heartland about a week ago.

 

[kowAlski631]

Got a letter from Heartland about a week ago.

Sorry - guess I posted when you were answering the exact same thing. I'd call Heartland on Monday, if our rig was involved.

 

[Gaffer]

Sounds like you just need to not use the lights till you get it fixed.

 

[Buffchief]

I got the same letter. I talked with my dealer and they said that it is the big light on the front cap. It is fine as long as you don't use the light. On my Elkridge it is controlled by the switch on the front of the RV by the generator access door. It is blue when illuminated.


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