MCD shade issues

[kbausano]

We have a Bighorn 3760 that has two very wide windows...one in the back and one on the dining side. Both the large shades have lost their ability to retract. We have re-wound the spring per the instructions in the manual, but they won’t hold for more than two or three times of raising and lowering the shades. This is primarily on the night shades. I’m tempted to just replace the entire setup with something more durable. Has anyone else had this issue? Have you replaced your shades?

Thanks so much!

~Deidra

 

[orion7144]

I would call MCD. They are very helpful.

 

[Shortest Straw]

We are having the same issues as you are.