Well the dealer worked with us and we negotiated a fair compensation for the missing items. Happy to report we are now the proud owners of the 2106 Bighorn 3270rs! We took it camping at a local state park last night and everything worked great. Already making reservations for next weekend! In a few years we hope to be full-timers upon our retirement. This was a big decision, and we thank everyone for their insights on this topic. We are happy to become Heartland Owners!