Welcome to the Heartland crowd!
We are newbies to the world of 5th-wheelers as well (picked it up three weeks ago today), but not new to trailer camping and Heartland trailers.
Our previous trailer was a 2013 Heartland Trail Runner that we had for 2 1/2 years and loved it.
As others have mentioned . . . join the Heartland Owners Club (HOC)!
And attend as many HOC campouts and rallies that you can . . . the HOC events are a blast!
It was the HOC that kept us from shopping around other brands when we decided to make the switch from bumper pull to 5th-wheeler!
We'll be rolling to our first campout with our new 2015 Prowler one week from right about now!
And we are meeting up with several HOC members from Colorado and Arizona that we met during the rallies and campouts that we've attended so far!