RM3962 Dometic Refrig - not working

[KK1313]

We have been having issues with our Dometic refrigerator. To the service dealer 3x with no fix. The temperature goes from great cold to what it is now 6.0 or more. We have used the troubleshooting check, checked the power sources (battery at both ends is fine). Need any ideas. Thanks Kathy
Bighorn 3670RL on the road in Mississippi

 

[jayc]

When we first got back to Houston at the beginning of October, our's stopped working as well. Tech came out and determined that it was the circuit board. He contacted Dometic and they sent out a new one which he installed. All is well now.

I had to pay for the service call out to my trailer, but it was worth it not to have to take it to a dealer.

 

[jmgratz]

If it is working on Propane and not on 110Volt AC, check the circuit breakers (including GFCI) and if the AC has voltage and the fuse is okay, there is a good chance it is the circuit board.

 

[KK1313]

Looks like it may be the circuit board. We had checked all the other items mentioned in the J Gratz reply. Thanks for the help.