JWalker
Northeast Region Director-Retired
Called RVLock today. I bought and installed the 3.0 version last December after purchasing it during their Black Friday event. The lock has always worked sporadically whether using the keypad or fob.
Well last weekend at the rally it pretty much quit. It only worked after you slammed the door shut so I figured there was a loose connection or circuit.
Today I called RVLock. After finally getting my point and dissatisfaction across to the young fellow that answered, RVLock is sending me a replacement circuit board.
Hopefully that is the resolution. Will post results when I receive and install the replacement.
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The only issue we ever had with our lock has been with the Keypad. I changed the battery in the pad and it locked up. 2 quick emails and a replacement was on its way. Hope tgis fixes your issue. Once it works, it's a great system.