I had no replies to this thread, my Buddy and I did figure it out. It take two people one on each side of the tv you have to lift up hard and wiggle it at the same time and it will pop out. The HDMI cable was bad which runs from the wall plate inside the wall to the TV....How about some maintenance frendly features on these high dollar fifth wheels, like a tv mounts that swings out on all the tvs.