When I did my PDI on this Cyclone in July, 2013, as promised, the dealer had it videotaped and put on a pretty DVD for my future referencing. Guess what, the gal with the tablet had it turned 90°s, so I watched it laying on the floor. LOL - AND, I got a chance to see how much the young boy doing the "teaching" really did NOT know! Especially the use of the Level-up system, use of the thermostats, making sure I had hot water (by-pass valve) and playing the guessing game as to which of the 4 valve handles emptied which of the 4 tanks. But he did sell me vent covers and slider awnings! HA! HA! (dumb me) But I love my rig!