Milton_and_PeggySue
Active Member
We have a 2013 Big Country model 3251 and the problem we are having is when playing DVDs the picture comes in black and white, do anybody else have this problem and did you fix it.
We have a 2013 Big Country model 3251 and the problem we are having is when playing DVDs the picture comes in black and white, do anybody else have this problem and did you fix it.
Okay, we tried everything. By the way, there is no "video" input setting; we have ant/cable, HD colorstreaming, HDMI 1, and HDMI 2 for input settings. We also don't have a yellow input on the tv and we only have yellow outputs on the Genesis. We are able to watch dvd's in color on an external dvd player, so we know there is some mix up between the Genesis 2.0 and the Toshiba tv. So we still have a problem. Thanks for all the input, unfortunately, none of it has helped.
Eureka!!! Success I looked on the Toshiba support website and on the their forum someone had the same issue. This is what fixed it. On the tv remote, push "menu", then, across the top you see 5 pics, choose the center pic, using the right arrow button, which is "preferences". Scroll down to "AV input". If it shows "HD colorstreaming", push the right arrow button until it shows "video". Then push the exit button. That solves the issue of watching movies in black and white. I do appreciate everyone's input. Hopefully this will put to rest any future issues with a colorless picture.