Thanks for the replies, I am going to talk with heartland and see if the trailer did leave the factory with something different, if so I will be contacting Camping world in Dothan,Al also. You would think any Camping World would be better than that. Maybe a letter to the boss . I buy trailers outside of Az because they are usually 10000. less over anything from Az. I didn't think it cost that much to get them out here ! Thanks again ! Love this Forum !