There is a sequence that "has" to be followed. Get a friend to help you put it out, then put it back up. Write the steps down in order. Then you put it out, then put it back up following your directions. Then you get to do it again and leave it out, once you get the directions down.
Not sure if this helps but should be close.
1. Unscrew the big knobs on the inside of the 2 arms, they must be loose,
2. If you have the retainers on the inside of the arms, release them.
3. Use the handy long metal rod to release the catch at the very top right of the awning.
4. Pull the black nylon cord with the metal rod and pull the awning all the way out.
5. Slide the two metal arms out and away from the rv and lock into place.
6. Put pressure on the arms and tighten up the black knobs on both.
7. Release the handle on each arm and raise the awning up, higher by your door, lower on the other side. "always" do this and you will never have a problem with rain water collapsing the awning. (when you do need a new awning, leave the awning level and catch all the rain you can, insurance will cover the new awning thru your rv dealer, i'm told)
8. Go into rv, grab a beverage and enjoy.
9. Reverse the steps to put back up.
10. Never try to put it up or take down after you have had several of the adult drinks as the sequence can't be followed.