I am looking for some encouragement or knowledge from other Heartland travel trailer owners. We just purchased a 2015 27ft HL Wilderness. We were super excited the first two weeks until it was time to pick it up. It was sold to us as brand new, yet when on delivery date, we noticed so many items (screens, sliders, sewer cap and also the under belly cut up in two places and taped back up) We are so disappointed. We still haven't been able to use this trailer and to be honest, not really pleased with the local dealership. We are trying to see if they really do what they say they are going to do, but pretty uneasy. Its hard to know by the brochures online what the trailers come with and what they don't. There was a brochure for a tv hook up in our bag, but no tv. Is there a good number to talk to someone at Heartland to find out what really came with our model? (there are two and we got the elite model)
Hopefully we will be able to use it on our planned trip in two weeks. crossing fingers.
Thank you for any help.
Hopefully we will be able to use it on our planned trip in two weeks. crossing fingers.
Thank you for any help.