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    Differences - BH vs BC

    I put together a quick list that should point out the main differences. Let me know if you have any questions. Thanks, Coley
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    2nd A/C

    yes, your 3370RL is wired for a 2nd A/C in the bedroom.
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    15,000 BTU Air Conditioner w/Remote

    Ricky & Rachel, The remote is not a standard feature - sorry for the confusion here but we removed the remote because of customer complaints. The majority of Heartland owners felt the remote was not user friendly. I'll get it deleted off our website in order to avoid any further confusion...
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    Front Storage Door

    thanks for the feedback - this is something we will consider.
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    Shelf above entry door

    address and I'll drop a manual in the mail to you. Coley Again, we have not put a shelf above the entry door since December 2006. Sorry this is hard to believe but i'm just giving you the honest facts
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    Schematics

    Manufactures don't typically supply this information as it not that detailed, think of it as not getting the same information from a home builder. Is there something specifically we can help with? Other forum members might be able to help with any type of questions you have about the...
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    Shelf above entry door

    Chuck, We have not put a shelf above the entry door in any BIGHORN for the last 18 months. I just looked at the 2009 brochure and noticed it does show a shelf above the entry door. That is an error on our part - thank you for pointing this out. I will definitely make sure we correct that we...
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    Sagging ceiling pictures

    thanks Phil - please keep me posted. I know we can fix your problem. If you have any trouble let me know and I'll help. Regards, Coley
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    Sagging ceiling pictures

    Please keep in the mind that the 2009 model BIGHORN is an aluminum framed laminated floor for ultimate strength and R-value. This laminated, aluminum framed (around the perimeter) floor is also used in LANDMARK and BIG COUNTRY. I've attached a picture of the Bighorn and Landmark aluminum roof...
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    Big Country Exterior

    the Big Country is not available with the high gloss finish option thanks,
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    Fabric purchase

    You can purchase fabric through your local Heartland dealer or you can call our parts department directly at 574-262-8030. thanks!
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    R Values & height

    The height of the bighorn is 12'11.5" Thanks
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    wall receptacle in the kitchen

    Marv and Karen, That looks great - we are going to look into doing it here at the factory. Thanks for the feedback. Coley
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    2950RK W/D Connections

    Hunter11, Thank you for your interest in the Big Country 2950RK! This floorplan does not come with W/D prep - even if we added washer/dryer connection there would not be room to add a combo washer dryer in the front closet. Please let me know if you have any other quesitons. thanks, Coley
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    Black Water Tank Flush Problems

    frywlker- The vacuum breaker is either stuck or it is installed backwards. In this model it is located behind the stool in the wall. The supply lines can be accessed from behind the bulkhead. I would have a dealer work on this as it is rare that a retail customer would have the proper crimping...
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    water by the closet

    menglish, What floorplan do you own? I have not heard of this problem before but would like more detail. Where did you purchase your Bighorn and did they add a washer/dryer?
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    floor problem

    I would follow Jim's instructions here. This is a problem that I have not seen before. Regards, Coley
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    Something Everybody Needs To Check!

    This is something we will address with Lippert, they install the landing on the frame, however we will 100% check prior to the unit leaving the floor department from this point going forward. This shouldn’t be an issue with the Landmark product as it has always used the hydraulic system.
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    Laundry Chute

    The Big Country does not have a laundry chute. We can not put one in front of the dresser for the 2950 as that would end up right in the middle of the exterior pass through storage compartment. Hope this helps with your question. Regards, Coley
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    Need Help Finding A Dealer with a Bighorn 3670 - fast!

    Garry, Thank you for your interest in BIGHORN! Travelers RV in Reno is our Bighorn dealer in your area. Their phone # is 775-329-0104. They should have a 3670 in stock. If not give me a call and I lead you in the right direction. thanks, Coley
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    3670RL with a twist

    gpshemi, Please give me a call today at the office (574-266-8726) when you get an opportunity. I would be curious to hear about your experience at the Novi show. thanks, Coley
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    3300RL and side by side refig?

    Please give me a call at the factory 574-266-8726 and we'll see if we can accommodate this request. Regards, Coley
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    Bedroom Door in Big Country 3355RL

    The 3355RL actually has a hard door that separates the bedroom and the bath/shower area. See attached floorplan or view the website for the print layout of this new floorplan. thanks,
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    PLEASE redesign the closet door latch

    we are going to look into a design change here - thanks for the feedback and I'll keep you posted if anything changes.
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    Build status

    Heartland Customer Service does not give build status to any customers as they do not have access to that information. You really should be able to get this information from your dealer. Lead times right now are running anywhere from 7-10 weeks depending on the floorplan. thanks!
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    2009 Estimated build time

    this is definitely something you want to confirm with your dealer. thanks,
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    Booth Underseat Storage

    Curt, Sorry for the delay in getting back to you. The booth comes with 2 doors and no sliding drawers. Hope this helps with your question. Coley
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    Slide damaging floor

    Wally, I would recommend that you see your local dealer regarding the slide issue. We might need to make an adjustment. thanks,
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    moving furniture in a 3055RL

    Weight will not be a problem if you make the switch. Thanks
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    Cabinetry stain colors

    We do not offer the cherry interior like the Landmark in our Bighorn. Hope this helps with your question. Thanks
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    Tire recomendation

    The factory does not have a recommendation regarding the LT tires. Heartland feels the tires that come with the fifth wheel are more than adequate to meet your needs. I understand some people have strong personal preference on tires brands and we generally leave that decision up the up the the...
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    Washer/dryer manuf. recommendations

    All of the Bighorn units are sized for the Splendide combination models. Landmark units and the 3400RL/RE 3600RL/RE will accept the stackable set. Please get with your local dealer as Bighorn does not offer a washer/dryer option. This type of item would need to installed by your dealer. thanks,
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    Slideout Problem

    Jopa, Please give me a call at the office. I need more details before I can give you a recommendation. thanks, 574-262-5992
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    2009 Models coming out soon??

    Jeff, I wanted to update all the owners on some of the info posted here. Heartland and the Bighorn division continuously strives to improve the product through feedback from our owners and response to product at retail shows. There have been a number of changes to the Bighorn product during...
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    Pomona RV Show

    Bill, Heartland representatives will be at the show! We'll have the following on display: Bighorn Cyclone Razor Sundance thanks,
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    Satelite prep

    Yes - all Bighorn models are prep for the roof top satellite. Hope this helps with your question!
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    Floor Plan for the new Landmark Pinehurst

    Thanks for the feedback on the new Pinehurst. Please keep in mind that you have the option to order any Landmark floorplan with a queen bed (60x80) - the bed would be centered in the slide providing 5" of additional room on each side of the bed. Also, I agree with you that we should consider...
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    Shower stall

    Unfortunately we can't move the shower handles to the side. Due to the engineering of the unit with plumbing there is not enough room to mount on the side. Sorry to bring bad news but hope this helps with your question.
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    Furniture

    Yes - Terry H is correct. You can order a Bighorn with a sofa and reclining chairs. Please contact your local dealer for the price. Thanks,
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    Winterizing an '08

    The hose is the pick up for anti-freeze previously located behind the storage bulk head. When the valve is set to "winterize" you can put the hose directly in an antifreeze container and the pump will then fill the potable system. Note: also by-pass the water heater or you will fill the water...
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