TravelTiger
Founding Texas-West Chapter Leaders-Retired
Just ordered a set after one of our rivits popped. Yes you do need a shim kit which is only available from the manufacture.
Erika did you order the 25.5" steps. After speaking with Jarod at Torklift we needed to order two shim kits. Our width was exactly 27"
Ours are the 25.5" steps. I gave them my measurements and they sent the steps and one shim kit, (4 shims) but we needed actually 3 shims each side, so they sent another shim kit. Our opening was 27-1/8". The shim kit has adhesive strips on each shim, which made them easy to attach to the step frame and bolt into place. Longer bolts come with the shim kit and even 3 shims attached with the same bolts.
This is the side of the step housing, with three shims "stuck" to it.